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This module will process raw switch data used to produce meaningful switch performance reports, which include short and long attendant console reports and trunk utilization studies.
Trunk Busy Hour
| • Trunk Capacities |
• Short and Long Term Reporting |
• ACD Statistics |
| • Automated Report |
• Console Studies |
• Scheduling Customer Definable |
| • Host Traffic |
• Reports and Charts |
• Remote Traffic |
| • Integrated Report Wizard |
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System Graphics Capabilities
| • 2D and 3D Charting |
• Bar, Line, Area and Step Charts |
• Predefined Templates for each module |
| • Automated Chart Delivery |
• Customizable Template |
• Customer Definable Schedules |
| • Custom Lighting Effects |
• Integrated Report Wizard |
• 3D Rotation |
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